A billing service that aims for 99%+ collection by focusing on what is NOT collected.
By leveraging technology, we aim to ensure no service goes unbilled, and no bill goes uncollected. From charge capture to complete resolution, we track every small detail in the process to make sure nothing is left behind.
Key to billing success is verifying coverage and making sure patients understand their financial obligations and clear of any overdue balance. We provide the tools and assistance to pre-assemble a summary report to achieve this.
We offer various charge capture points including GlaceEMR, third-party EMRs, mobile devices and daily rounding software. Various validations from our enormous knowledge-base help catch potential coverage/coding errors that result in denials.
We use sophisticated tools to address denials and track A/R. Our software "learns" from past denial experience and provides data to our team to address them properly. We track every claim until it is fully settled. We simply do not remove them from A/R after certain days.
We provide various tools including eBills, text reminders, patient payment portal, kiosk collection terminal etc., to maximize patient balance collection. Patient balances are often the most challenging aspect of billing.
Our entire billing process is fully transparent ensuring your trust in our data. Our reports and analytics provide insight in your practice that can help in practice optimization and growth.
We provide unparalleled level of support to our clients - whether explaining ledger activity, or generating custom reports, or answering patient related queries. We offer dedicated toll-free patient support hotline to our Waterbury Call Center.
Experience increased collections when switching to process oriented RCM with Glenwood.
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