YOUR PRIVACY IS CRITICALLY IMPORTANT TO US. Glenwood Systems is located at: 1389 West Main Street, Waterbury CT – 06708, United States.
Effective Date: February 2, 2026
Glenwood Systems (“Glenwood Systems,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal, patient, and business information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, use our services, or communicate with us.
We may collect the following types of information:
We use information we collect to:
We may communicate with patients, clients, and users via email, text message (SMS), voice calls, or other electronic means for healthcare-related, operational, or account-related purposes, in accordance with user consent and applicable laws.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.
Mobile information will not be shared with third parties for marketing or promotional purposes.
Glenwood Systems does not sell, rent, trade, or otherwise disclose mobile phone numbers, SMS consent data, or patient or user personal information to third parties or partners for marketing, advertising, or promotional purposes.
We may share limited information with trusted service providers solely to deliver messages, maintain system operations, or support our services (such as secure messaging platforms or infrastructure providers). These service providers are contractually required to protect the confidentiality and security of the information and are strictly prohibited from using it for their own marketing or promotional purposes.
We do not sell patient or user information to third parties, partners, advertisers, or data brokers under any circumstances.
We may disclose information only when:
Where applicable, Glenwood Systems handles protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws. Access to healthcare information is limited to authorized personnel and partners with a legitimate need to know.
We implement administrative, technical, and physical safeguards designed to protect personal and healthcare information against unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed 100% secure, we continuously evaluate and enhance our security practices.
We retain personal and healthcare information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and support legitimate business and healthcare operations.
Depending on your location and applicable law, you may have the right to:
To exercise your rights, please contact us using the information below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Glenwood Systems
1389 West Main Street
Waterbury, CT 06708
Phone: (877) 728-7070
Email: techsupport@glenwoodsystems.com
Website: https://www.glenwoodsystems.com
