Behavioral Health Workflow & Documentation.

Physician Trusted. Practice Tested.

GlaceRCM

A billing service that aims for 99%+ collection by focusing on what is NOT collected.

Our approach to medical billing

Simple, yet powerful features

Eligibility checking and pre-visit preparation

Key to billing success is verifying coverage and making sure patients understand their financial obligations and clear of any overdue balance. We provide the tools and assistance to pre-assemble a summary report to achieve this.

Charge capture and claims submission

We offer various charge capture points including GlaceEMR, third-party EMRs, mobile devices and daily rounding software. Various validations from our enormous knowledge-base help catch potential coverage/coding errors that result in denials.

Advanced denials and A/R management

We use sophisticated tools to address denials and track A/R. Our software "learns" from past denial experience and provides data to our team to address them properly. We track every claim until it is fully settled. We simply do not remove them from A/R after certain days.

Dedicated Support

We provide unparalleled level of support to our clients - whether explaining ledger activity, or generating custom reports, or answering patient related queries. We offer dedicated toll-free patient support hotline to our Waterbury Call Center.

GlaceEMR HIGHLIGHTS

GlaceEMR Behavioral Module has been designed to include & integrate the specialty elements required for efficient clinical documentation of administration & revenue capture associated with behavioral health & it adopts newly redesigned documentation requirements.
ONC-certified GlaceEMR incorporates the highest standards of clinical documentation and interoperability required in the marketplace today. The specialty templates in this GlaceEMR specialty module were designed by Psychiatrists & from the feedback from mental health agencies

CLINICAL

Group Therapy
Group Therapy Scheduler
Group Therapy Management
Automated Billing
Tele-Health Conferencing
Video Call

CLINICAL TEMPLATES

Mental Status Exam
Advanced Treatment Plan
Screening Templates
Addiction Management
Templates
DSM-5

PATIENTENGAGEMENT

Tele Health
KIOSK
Patient Portal
Contact Less Check-In
Systems-Reminder
Virtual Receptionist
Messaging System—Reminders
Multi-Provider Workflow

PRESCRIPTION &MAR MANAGEMENT

Two-way Authentication & Biometric Verification for Electronic Prescription MAR-Medication Administration Record
Barcode Scanning
PMP Support & Electronic Prescription of Controlled Substances

INTERFACES

Remote Patient Monitoring
Lab Interface
Secure Messaging
Care Quality Network
ADT & AFT Hospital Interface

MANAGEMENT

MIPS/MACRA Capture & Dashboard
Case Manager Resource Allocation Analysis
Prior Authorization Management Referral Management
Document Scanning Management
Fax Workflow
Practice Data Analytics & Reports
Timesheet
Inventory Management

BILLING

Advanced Scrubbing Tools for Clean Claims & Maximized Payments
ACT Team Management & Billing
Hospital/Nursing Billing Capture
Billers Dashboard
Online Patient Payments
Customized Reports

THERAPY MANAGEMENT

GlaceEMR Therapy Management Workflow tracks from the patient group schedule, allows for administering or conducting the sessions, provides easy documentation & reporting features. It also enables the practice to easily captures billing codes automatically.

SCREENING

Screening tools are one of the quickest & easiest ways to determine whether clients are experiencing symptoms of a mental health condition. Mental health conditions, such as depression or anxiety, are real, common, treatable & recovery is possible. GlaceEMR does have an extensive library of screening templates.

BIMS SCREENING

PHQ-9

MINI MENTAL STATUS EXAM

SUICIDAL ASSESSMENT

TREATMENT PLAN & GOAL TRACKING

A big part of effective mental health treatment is the development of a treatment plan. GlaceEMR will help the providers or professionals work collaboratively with the client to construct a treatment plan that has achievable goals that provide the best chances of treatment success. The extensive treatment plan & therapy modules in GlaceEMR help to create & track the client progress & objective goals.

TREATMENT PLAN TRACKING

MANAGEMENT & PRODUCTIVITY REPORTS

PRE-AUTHORIZATION CAPTURE

HOSPITAL OR NURSING HOME BILLING CAPTURE

MIPS DASHBOARD

PATIENT PORTAL & KIOSK

GlaceEMR Patient Portal is a secure online website that gives patients convenient 24/7 access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as lab results, medications & documents.

GlaceEMR works with your existing website or it can run standalone. Practices can provide intake forms, share documents & accept payments online. Patient portal works in all platforms including smart phones. Glace Kiosk is a self service kiosk software, which is used to allow the patient to check-in, make payments, register at the practice, & fill in forms while patients wait in the lobby.

PATIENT PORTAL SUMMARY

INTAKE FORMS

KIOSK INTAKE

What our clients say

“Peace of mind”

… GlaceEMR is comprehensive, easy to use and navigate and provides all the documentation requirements needed in a medical practice.… I would highly recommend Glenwood, and it doesn't matter if you have a small or large practice.

Aura Ardon MD
Florida

“Great technical support”

“... Top notch EMR with integrated Billling Service. Great technical support. Always helped in PQRS attestation...”

Purnima Adlakha MD
Massachusetts

“An additional bonus is the Glace EMR”

“They are easy to reach, communicate with, and actively make adjustments as requested. Insurance companies are frustrating, but Glenwood Systems makes the process of getting reimbursed as easy as possible. An additional bonus is the Glace EMR, which is really quite pleasant to use.”

Ryan Donagan DPM
Connecticut

“Made our work easy”

“Using Glenwood System as the billing company has made our work easy. Increase in Revenue, good Customer support and focus on unpaid claims keeps our bond strong."

Amita Oza MD
Ohio

“Very good support systems”

“...Collection is great. Very good support systems and I am very happy with the services”

Dolly Manvar MD
New York

“Revenue has increased substantially”

“Revenue has increased substantially as the claims go out immediately once the visit is recorded by the physician and CNP. Also, knowledge of the billing team helps tremendously to curb any issues before the claims are filed. … Always willing to assist with issues and very polite.”

Naga Prasuna Madireddy MD
Ohio

“They are technologically advanced”

“...Glenwood customizes according to our needs. They are technologically advanced and are able to provide in-depth analytics with respect to patient care and finances. Customer service is prompt and responsive. Glenwood is a great resource for solo practices like us”

Kamlesh Sanghvi MD
Ohio

“Revenue impact has been great”

“Our practice has been efficient since partnering with Glenwood Systems. Revenue impact has been great. Will definitely recommend to colleagues”

Larry Flowers MD
Texas

“The customer service is amazing”

“I have used Glenwood Systems for the last ten years. I am very pleased with the company, the customer service is amazing, they go above and beyond the normal call of duty. They will help even after hours or on weekends”

Nikesh Batra MD
Ohio
Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates

GlaceRCM/EMR - Billing Service For Private Practice

Schedule a Free Consultation!

Check - Elements Webflow Library - BRIX Templates

Thank you

Thanks for reaching out. We will get back to you soon.
Oops! Something went wrong while submitting the form.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.