October 27, 2021

Transparency in Billing / Revenue Cycle Management (RCM)

In today's data-centric world, everyone has come to expect information at their fingertips. But in the world of healthcare delivery, a lot of information is still behind the curtains and one has to jump through hoops to get to it.

Regulations are underway to make patient data transparent and easily accessible to authorized participants. Software vendors and entities who resisted transparency for various reasons have to finally fall in line.

In the world of private practice, billing/RCM transparency is extremely important to the overall success of the practice. There are two primary reasons for this - accountability and trust.

Accountability is enabled only when billing cycle activity is visible at the patient level to all involved. Potential loss of revenue/billing errors can be detected only if a patient's ledger is easily accessible.

Transparency in the billing process is paramount to building trust amongst partners and providers who are compensated based on billing/revenue.

Glenwood has been at the forefront of providing transparent access to all billing activity since its inception.

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